Starkbros.com Reviews

Starkbros.com offers a range of nursery products with various pricing options. For example, the Starkspur® Arkansas Black Apple Tree is available at a 30% discount, starting at $33.99. The site is currently running its biggest sale of the season, with up to 50% off on items like Flavortop Nectarine, starting at $24.99, and Purple Passion Asparagus, priced at $8.99 for a 10 pack. Additionally, customers can find discounted fruit and berry assortments, such as the All Summer Long Blackberry Plant Collection for $62.99 and the Elderberry Plant Collection, starting at $32.99. These deals are part of a seasonal promotion, offering great value for garden enthusiasts.

Starkbros.com offers convenient payment options for customers. Payments can be made online via credit card by signing in and clicking the "Make a payment" link under My Orders. Additionally, customers have the option to pay by credit card over the phone. The service is available Monday through Friday, from 8:00 am to 4:30 pm (CST). This flexibility ensures that customers can choose the payment method that best suits their needs.

Starkbros.com has a comprehensive return and shipping policy. For returns, if trees or plants do not survive, customers can notify Stark Bro's within one year of delivery for a free one-time replacement, subject to a nominal shipping fee of $9.99. If the item is unavailable, a merchandise credit equal to the original purchase price or a refund is offered, valid for eighteen months. Shipping policies include filling orders as received, with the right to substitute similar items of equal or greater value if sold out. Customers can request non-living products for specific delivery weeks, but living items have variable growth rates affecting delivery dates. Stark Bro's ships to the continental United States only, and payment is processed shortly after order submission. Any balance due is resolved when the order ships.

Customer reviews for Starkbros.com are available and show a mixed reception. Some customers praise the quality and health of the plants received, as well as the customer service and advice provided by Stark Bro's. Positive feedback highlights well-packaged, healthy plants, and a user-friendly ordering process. Conversely, other reviews express dissatisfaction with the size and quality of the trees, customer service response times, and issues with plants not surviving. The overall sentiment from these reviews suggests that while many customers have had positive experiences, others have faced challenges with their orders.